Privacy Policy

Effective Date: 2/18/26

Petal & Grain (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website, social media platforms, and Facebook/Meta advertising.

1. Information We Collect

When you interact with Petal & Grain, including through Facebook or Instagram ads, we may collect the following information:

• Full name

• Email address

• Phone number

• Event details (such as wedding date, venue, guest count, etc.)

• Any additional information you voluntarily provide

We may also collect limited technical data such as:

• IP address

• Browser type

• Device information

• Website activity (via cookies or tracking pixels)

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2. How We Collect Information

We collect information when you:

• Submit a form on our website

• Fill out a Facebook or Instagram Lead Form

• Message us on social media

• Sign up for emails

• Contact us directly

We may use tracking tools such as the Meta Pixel to measure ad performance and improve our marketing efforts.

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3. How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide quotes and event details

• Communicate about our services

• Send marketing emails (if you opt in)

• Improve our advertising and customer experience

• Analyze ad performance

We do not sell your personal information.

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4. Sharing Your Information

We may share your information with:

• Trusted service providers (CRM systems, email marketing platforms, payment processors)

• Advertising platforms such as Meta (Facebook & Instagram) for ad optimization

All third-party providers are required to protect your information.

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5. Your Rights & Choices

You may:

• Request access to your personal data

• Ask us to correct or delete your information

• Unsubscribe from marketing emails at any time

To make a request, contact us at: jane@petalandgraindesigns.com

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6. Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure.

 

7. Cookies & Tracking

Our website may use cookies and tracking technologies to:

• Improve user experience

• Analyze website traffic

• Support advertising efforts

You can disable cookies in your browser settings if preferred.

 

8. Third-Party Links

Our website or ads may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.